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Knowledge of how ATC works is not needed to run an airline!

Reacting to a possible strike by Spanish Air Traffic Controllers, Ryanair's Stephen McNamara drivelled the following:

“Air transport and tourism is vital to the Spanish economy and the Government must ensure that Spanish airports remain open during strikes by calling on the military to provide air traffic control services. While air traffic controllers have the right to strike, these actions should not be allowed to disrupt the travel plans of millions of Spanish citizens or visitors.

Ryanair Wants Performance Based Pay for Controllers

Reacting to an industrial action by Irish controllers on 20 Januari 2010, Ryanair issued a statement on their website. Not known for subtlety (see here for an example), the company stated that the Irish controllers are overpaid and underworked.

Airlines 'lost' 1 million bags in 2007

According to the Air Transport Users Council (AUC) report, airlines around the world 'mishandled' 42 million bags in 2007 and completely lost more than a million of them. Still according to the report, the problem was the worst it had been in recent years.

The policies of some airlines are highlighted in the report, clearly showing the red tape passengers have to deal with to try and get compensation for a delayed or lost bag.

Read the full story on the BBC website.