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Airlines 'lost' 1 million bags in 2007

According to the Air Transport Users Council (AUC) report, airlines around the world 'mishandled' 42 million bags in 2007 and completely lost more than a million of them. Still according to the report, the problem was the worst it had been in recent years.

The policies of some airlines are highlighted in the report, clearly showing the red tape passengers have to deal with to try and get compensation for a delayed or lost bag.

Read the full story on the BBC website.